The product is a web-based ordering platform that is meant to, with its simplicity and streamlined experience, reduce the burden on customer service personnel & support phone lines. Users can easily schedule and order products with minimal effort.
This customisable dashboard makes it possible to meet the needs of all different users’ and use situations: orders, products, lists, history, help - every step in the ordering process is enhanced and organized. Convenient stores have a higher rate of employee change, making a user-friendly ordering tool even more important.
A full design process (research, ideation, validation, iteration etc.) allowed the designers to design a complete web-based ordering system. In only three months, the team created a user-friendly tool based on Engrospartner's brand identity. Where needed, the brand identity was refreshed.
